🔥Get updated on urgent requests w/ Telegram

Receive notifications through Telegram for urgent requests that need responding to quickly

Why you need this

  • Get alerted of urgent and high priority requests on your personal device

  • Address these requests quickly

In this use case, we want to get alerted to users who are facing technical difficulties that occur everyday. Here is a sample form below!

Connect the form you wish to receive notifications for

  1. Under "Choose an app", select "FormSG" as the app.

  2. Under "Choose an event", select "New form submission"

  3. Click "Continue" button

  1. Under "Choose connection", click "Add new connection", a modal will pop out.

  1. Enter your Form URL and secret key and click

  1. Click "Submit" and a "Your form is connected successfully." text would appear.

  2. Choose how you want Plumber to deal with NRICs collected in your form responses. If your form does not collect NRICs select "Do nothing".

  1. Click on 'Test step' button and mock data will appear. If you wish to test with actual data, you may submit a response to the live form and it'll appear the next time you click on "Test step".

  1. A drop down will appear (as seen in the screenshot below) if the test is a success. Do note that mock data are being used in the example below.

You're done with setting up the FormSG integration!

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