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📪Email by Postman

This page explains the steps you need to follow to set up Postman as an action for your pipe.

Postman is a mass messaging tool for the Singapore Government. These messages can be sent via our web app directly (see campaign guide) or via API integration (see API guide).

We've sent out more than 100 million messages from over 90 agencies. These include quarantine orders, COVID-19 test results, and employer notices.

Start using Postman by logging in with your @agency.gov.sg email address!

More information can be found here

Action events

Send email

  1. Choose 'Postman' as the app.

  2. Choose 'Send email' as the action event.

  3. Click 'Continue' to proceed to set up your action.

  4. Set up your Postman email. You can use variables in your trigger step to customise your email.

You can use https://editor.postman.gov.sg to generate your email HTML template

  1. Click 'Continue' to proceed to test your action.

  2. Click 'Test step' to see if your action is working as intended.

Adding attachments to your emails

In the 'Attachments' field, select the files you want to add. Check the supported the file types here.

You can attach files to your email from the following sources:

  1. FormSG

  2. LetterSG

  3. Manually uploaded attachments

FAQ

Can I CC other recipients with Postman?

Yes, CC is supported, but with the following constraints:

  • CC recipients receive a copy of the email for each main recipient. For example, if there are 3 main recipients, each CC recipient will receive 3 emails.

  • Blacklisted CC recipients will be ignored, but the email will still be sent to other recipients.

  • The email status of CC recipients is not tracked.

  • More information can be found here

What is the maximum number of recipients for each email?

Each email can have a maximum of 50 recipients, including the primary recipient and CC recipients.

Can I set multiple reply-to email addresses?

No, only one reply-to email address can be set. If multiple recipients need to receive replies, consider specifying a group email or a shared mailbox.

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