🤝Dynamic response based on respondent selections

It refers to the process of generating different response based on the options selected by the respondents. This approach allows for a more personalized and efficient experience for respondents.

Why you need this

  • Save time by streamlining processes and reduce errors. Form admins no longer have to spend time cleaning and arranging responses, as this process can be automated.

As there are many different types of forms that may require such automation, we will focus solely on demonstrating the use of the dropdown field from FormSG. To follow this guide, make sure that your dropdown field contains at least two options.

Send unique response to respondents based on the options they've selected.

Connect the form you wish to receive notifications for

In this example, the demonstration will utilize the dropdown field in FormSG. To follow this guide, ensure that your dropdown field contains at least two options.

  1. Under "Choose an app", select "FormSG" as the app.

  2. Under "Choose an event", select "New form submission"

  3. Click "Continue" button

  1. Under "Choose connection", click "Add new connection", a modal will pop out.

  1. Enter your Form URL and secret key and click

  1. Click "Submit" and a "Your form is connected successfully." text would appear.

  2. Choose how you want Plumber to deal with NRICs collected in your form responses. If your form does not collect NRICs select "Do nothing".

  1. Click on 'Test step' button and mock data will appear. If you wish to test with actual data, you may submit a response to the live form and it'll appear the next time you click on "Test step".

  1. A drop down will appear (as seen in the screenshot below) if the test is a success. Do note that mock data are being used in the example below.

You're done with setting up the FormSG integration!

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