Email customised acknowledgements to respondent
Automate email acknowledgements for your storage mode form so you can provide assurance to respondent's
Why you need this
Improve user experience when you acknowledge form submissions
Provide assurance when you send users details of their form submission
Connect the form you wish to receive notifications for
After logging into Plumber.gov.sg
Click "Template" on the left or "Use a template" on the homepage
Click "Send a copy of form response"
Click "Use template" on the top right
Click "New form response"
Click "Connect" at the right
Under "Choose connection", click the dropdown
Click "+ Add new form"
Under "Form URL", paste the form link that you wish to connect to
Under "Form Secret Key", paste the form's secret key
Click "Connect"
A message "Your form is connected successfully." will be shown
Click "Save and continue"
Under "1. New form response", a green dot will appear as an indication that the form has been connected successfully.
Click "Check step"
Email customised acknowledgements to respondent
Click the second action, which says "2. Send email".
When the drawer opens on the right, you will see that some fields have been prefilled.
Delete all the variables "Replace this with data/question from step 1."
After deleting, select response 1 (or any other response) from your form. (see screenshot below).
Repeat step 4 until satisfied
Click on on the field under "Recipient email(s)"
A drop down would appear, select the response that contains the email address of the respondent.
Click "Check step"
An email will be sent to the address specified under 'Recipient email(s)'. Note: If you're using mock data, the system will use a test email address.
Click "Publish" so the automation becomes active
That's it, you're done!
Fill out the form below to receive an email acknowledgement!
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